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Connecting with Ukrainian refugees: Meeting their needs with better care and key services


In this training, you will learn how to provide better care for Ukrainian new arrivals based on their specific health care needs.

About this Independent Study   

This activity was originally released on August 11, 2023 and is available for continuing education credit until August 10, 2025.  

From the start of the escalation of the war on February 24, 2022 to date, over 120,000 individuals have arrived in the U.S. from Ukraine through the Uniting for Ukraine program. Of those, over 20,000 resettled in Washington state (June, 2023). In the past, the arrival process was drastically different. New arrivals were better prepared and supported. They were given case management through a refugee resettlement agency that connected them to services like housing, work authorization, and medical care. With the start of the Uniting for Ukraine (U4U) program on April 21, 2022, things changed. Rather than being sent through an agency, new arrivals relied on sponsors. As a result, the majority of Ukrainian new arrivals live in an information vacuum unaware of resources and services available to them.

This training will help you build a relationship with these new arrivals; screen for physical and mental health needs; ensure they meet their vaccine and tuberculosis requirements; and connect these refugees to available benefits and services.

Who Should Take This Course

Physicians, Nurses, Pharmacists, Medical Assistants, mental health professionals, community health workers, and social workers who work with Ukrainian New Arrivals

To Enroll

Select the radio button under the continuing education type that you need, then select the Enroll button above it. 

If you need to change your selection, unenroll from one course and enroll in the correct one.


After completing this eLearning course, you will be able to:

  • Explain the needs specific to Ukrainian new arrivals post February 24, 2022.
  • Describe strategies for developing a positive relationship with Ukrainian new arrivals.
  • List Uniting for Ukraine (U4U) vaccine and tuberculosis requirements.
  • Review and document Ukrainian new arrivals’ vaccine records. 
  • Recognize the signs of trauma and identify when to make a mental health referral.
  • Orient Ukrainian new arrivals to the US health care system.
  • Describe benefits and services available to U4U participants through the US government and Washington state.

Continuing Education 

Continuing Nursing Education (CNE)

This activity is jointly provided by Washington State Department of Health and Cardea.

Cardea Services is approved as a provider of nursing continuing professional development by Montana Nurses Association, an accredited approver with distinction by the American Nurses Credentialing Center’s Commission on Accreditation.

Upon successful completion of this activity 2.25 contact hours will be awarded.

Continuing Medical Education (CME)

This activity has been planned and implemented in accordance with the accreditation requirements and policies of the California Medical Association (CMA) through the joint providership of Cardea and Washington State Department of Health. Cardea is accredited by the CMA to provide continuing medical education for physicians.

Cardea designates this enduring material for a maximum of 2.25 AMA PRA Category 1 Credit(s)TM. Physicians should claim credit commensurate with the extent of their participation in the activity.  

Successful completion of this continuing education activity includes the following

  • Attending the entire CE activity
  • Completing the online evaluation
  • Submitting an online CE Request

Continuing Pharmacy Education (CPE)

Washington State Pharmacy Association logoThe Washington State Pharmacy Association is accredited by the Accreditation Council for Pharmacy Education as a Provider of continuing pharmacy education.​​

ACPE UAN# 0130-9999-23-398-H04-P |  2.25 ACPE CPE hrs. | Activity Type: Knowledge

Continuing Education for Medical Assistants (AAMA)

This program has been granted prior approval by the American Association of Medical Assistants (AAMA) for 2.5 continuing education unit(s). Granting approval in no way constitutes endorsement by the AAMA of the program content or the program provider.

    Registration & Fees

    The eLearning course is free of charge. 


    There are no relevant financial relationships with ineligible​ companies for those involved with the ability to control​ the content of this activity.​ 


    This eLearning course was developed by Evergreen eLearning Ltd. in partnership with the Washington State Department of Health. It is presented by Vadim Kogan, MPH; Ekaterina Teterina, MPHc; Tony Stupski, DO; and Yulia Brockdorf, RD, LD, CDCES, CST, NCC, LPC, BC-ADM, BC-TMH, LMHC, FAIHM, LN, CD.  

    We would also like to acknowledge Danielle Koenig; Vadim Gaynaliy, MS; Jasmine Matheson, MPH; Olga Okhapkina; Katherine Graff, RN, BSN; David Miller, RN, BSN; and Antonio Gomez, RN, BSN, from the Washington State Department of Health for their valuable contributions to this course. 

    In addition, we would like to thank Tetyana Odarich, MD, from Sunrise Family Medical; Nelli Salvador, from the Slavic & Eastern European Center, Immigrant and Refugee Community Organization (IRCO); Sarah Peterson, MSW, Department of Social and Health Services; Cathy Vue, MPH, Department of Social and Health Services; all pilot volunteers; and the team at Sea Mar CHC Vancouver Medical Clinic for their time and feedback.

    This eLearning course is supported by the Washington State Department of Health.  

    Here is the course outline:

    1. Ukrainian new arrivals in Washington state

    Time estimate: 17 min

    2. Building a positive relationship with Ukrainian new arrivals

    Time estimate: 24 min

    3. Medical requirements for adults and children

    Time estimate: 18 min

    4. Trauma and mental health

    Time estimate: 24 min

    5. Clinical visits with Ukrainian new arrivals

    Time estimate: 22 min

    6. Connecting to benefits and resources

    Time estimate: 12 min

    7. Evaluation and Certificate

    Complete a brief evaluation and select your certificate.


    The following certificates are awarded when the course is completed:

    Certificate of Completion
    Certified Medical Assistants (CMA)
    CME for MD/DO Jointly Provided: Enduring Material
    CME for Non-MD/DO Jointly Provided: Enduring Material
    CNE Independent Study
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